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| A concierge who went above and beyond the call of duty
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| JANUARY 02, 2013 03:07 |
A concierge who went above and beyond the call of duty
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JANUARY 02, 2013 03:07.
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"I need to find someone. Where can I find the nearest post office?”
An elderly man approached the concierge desk of Sejong Hotel in downtown Seoul late last year. Koo Moon-ho, a 70-year-old ethnic Korean resident of Japan, had come to Korea with his wife to find his relative.
Lee Jae-seon, 41, in charge of the concierge desk, said, “You can’t find a person at a post office. What can I help you?” Koo said, “I came to Korea with documents on my family relations from a Japanese consulate to find my relative, whom I met two decades ago,” adding, “I went to a police station and they said they can’t help me.”
The relative had died in the early 2000s and Koo said he wanted to find the deceased`s son instead. The only clue he had was the relative’s name and that he was a Seoul National University professor.
Lee said, “I decided to help him because it seemed really hard for him to find the person." The concierge unsuccessfully tried to contact Koo`s clan, and eventually told the story to Seoul National University and managed to find his son’s name. Lee contacted directory assistance and post offices to find information with the name but failed.
Lee phoned every apartment janitor office in Seoul`s Banpo neighborhood based on Koo’s story that he once went to an apartment in the area two decades ago.
“While talking to (Koo), it occurred to me that his relative might be a professor,” Lee said. After searching the Internet, the concierge found and contacted Koo Ja-gyeong, 52, a professor at Korea University of Technology and Education, who later thanked Lee for his help. The professor said, “I was able to find my aunt and her husband, with whom I lost contact with, because they were in Japan.”
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| "I need to find someone. Where can I find the nearest post office?”
An elderly man approached the concierge desk of Sejong Hotel in downtown Seoul late last year. Koo Moon-ho, a 70-year-old ethnic Korean resident of Japan, had come to Korea with his wife to find his relative.
Lee Jae-seon, 41, in charge of the concierge desk, said, “You can’t find a person at a post office. What can I help you?” Koo said, “I came to Korea with documents on my family relations from a Japanese consulate to find my relative, whom I met two decades ago,” adding, “I went to a police station and they said they can’t help me.”
The relative had died in the early 2000s and Koo said he wanted to find the deceased`s son instead. The only clue he had was the relative’s name and that he was a Seoul National University professor.
Lee said, “I decided to help him because it seemed really hard for him to find the person." The concierge unsuccessfully tried to contact Koo`s clan, and eventually told the story to Seoul National University and managed to find his son’s name. Lee contacted directory assistance and post offices to find information with the name but failed.
Lee phoned every apartment janitor office in Seoul`s Banpo neighborhood based on Koo’s story that he once went to an apartment in the area two decades ago.
“While talking to (Koo), it occurred to me that his relative might be a professor,” Lee said. After searching the Internet, the concierge found and contacted Koo Ja-gyeong, 52, a professor at Korea University of Technology and Education, who later thanked Lee for his help. The professor said, “I was able to find my aunt and her husband, with whom I lost contact with, because they were in Japan.”
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